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Service

Service


Moore Metal Finishing’s Quality Service

First-rate customer service is what sets Moore Metal Finishing apart from the rest.  We have systems in place that allow us to function as a large company while still offering the personalized care you get from a small business.

Moore Metal Finishing’s Hands-On Management
When you call Moore Metal Finishing, you can get immediate access to the individuals who can make decisions and answer your questions.  Scott Backus, President, has more than 25 years experience in the metal finishing industry.  Larry Huth, Vice President of Operations, has been with the company for 20 years.  Scott and Larry are hands-on managers who will take your call personally and see that your needs are met.

Custom Route Cards on your Zinc Plated Products
Every shipment of parts that arrives at Moore Metal Finishing is assigned customized route cards containing specifications and detailed instructions for plating each part correctly.  Route cards are reviewed and updated on a regular basis to ensure that the most recent and accurate information is available.

Production Flexibility for your Zinc Plated Products
Our two shifts give us the flexibility to ship and receive zinc plated parts as late as 1am ET and on weekends when necessary.  Parts can be shipped and received via any form of carrier including freight trucks, UPS, and local courier.  We also have personalized delivery services available for local shipments.

We know that our customers need quick turnaround on their parts in today’s world of just-in-time manufacturing.  Our production schedules are set on a shift-by-shift basis allowing us to be flexible enough to meet both regularly scheduled deliveries and emergency production runs.  Each order that comes into our facility is prioritized to ensure that it is in your hands when you need it.

Moore Metal Finishing’s Customer Service Pledge
Customer service is the most important aspect of business at Moore Metal Finishing.  By customizing the service for all of our zinc plated products, we can offer you the widest range of capabilities and the reliability you need to succeed.

Moore Metal Finishing is a proven reliable metal finishing source, providing quality service and on-time delivery.  Contact us for all of your zinc plating needs!

 

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